Shipping And Handling

RASPS

SHIPPING UP TO 5 RASPS
North America, Australia, Hong Kong, South Africa, New Zealand - 24.00 €
UK, Italy, Spain, Germany, Austria, Eire, The Netherlands, Scandinavia - 15.00 €
France - 12.00 €

SHIPPING 6-10 RASPS

North America, Australia, Hong Kong, South Africa, New Zealand - 36.00 €
UK, Italy, Spain, Germany, Austria, Eire, The Netherlands, Scandinavia - 24.00 €
France - 18.00 €

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WOOD & STONE CARVING TOOLS

SHIPPING UP TO 12 RIFFLERS, STONE OR WOODCARVING TOOLS (Includes rifflers for wood & stone, stone masons tools, stone & wood carving tools)

North America, Australia, Hong Kong, South Africa, New Zealand - 24.00 €
UK, Italy, Spain, Germany, Austria, Eire, The Netherlands, Scandinavia - 15.00 €
France - 12.00 €

SHIPPING 13-24 WOOD/STONE CARVING TOOLS
North America, Australia, Hong Kong, South Africa, New Zealand - 36.00 €
UK, Italy, Spain, Germany, Austria, Eire, The Netherlands, Scandinavia - 24.00 €
France - 18.00 €
Shipping 25 tools and over - each additional tool 1.35 €

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Delivery Schedule

Shipping day from Forge de Saint-Juéry SARL is Tuesday. We are very busy making tools as demand is very high so we have one morning each week when we pack your tools and ship them.
This gives us more time to make tools. One day we may have a person to do this full time!

Out of Stock & Special Order Tools

This depends on the time available before the next heat treatment. As a general rule you should allows 2-5 weeks from order to dispatch.
Heat treatment is currently undertaken every other Thursday.

We will tell you if your order cannot be sent within 5 weeks.

European orders should be received 3 to 5 working days.
USA and other overseas destinations 7 to 10 working days.

You must inform us within seven working days after expected delivery if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.